Privacy Policy for Nilasa/Restaurant:

Effective Date: 22.10.2023

At Nilasa Restaurant ("we," "us," or "our"), we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data. By visiting our website at nilasa.in and using our services, you agree to the terms described herein. Please read this policy carefully to understand how your information will be treated.

1. Information We Collect:

a. Personal Information: When you register with Nilasa, you will be required to provide your mobile number. We will also collect your location data when you use our services to help facilitate the order delivery process.
b. Call Verification: To enhance the security of your online orders, we may require call verification before processing your order.

2. Use of Your Information:

a. Order Fulfillment: We use your personal information to process and deliver your food orders, confirm your orders, and ensure a seamless dining experience.
b. Legal Action: Any misuse of our services, including false claims or activities harmful to our business, may result in legal action being taken against the responsible party.
c. IP Tracking: We track IP addresses to identify and prevent spam, illegal activities, or any actions that may harm our business.

3. Blacklisting of IPs:

Any IP involved in spam or illegal activities may be blacklisted by our host. To remove an IP from the blacklist, the IP owner must provide the necessary information or documentation to prove the absence of malicious intent.

4. Sharing Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
a. Legal Requirements: We may disclose information if required by law, to protect our rights, or to comply with legal processes.
b. Service Providers: We may share your information with service providers that help us with functions such as order delivery, payment processing, and customer support.

5. Security:

We take reasonable precautions to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure. We strive to maintain the security of your data, but we cannot guarantee its absolute security.

6. Updates to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices. Please check this page periodically to stay informed about our data handling practices.



Terms and Conditions for Nilasa/Restaurant:

1. Jurisdiction:

All legal matters and disputes arising from the use of our services shall be subject to the jurisdiction of West Bengal Contai, India.

2. User Responsibility:

Users are responsible for providing accurate and up-to-date information during registration and orders. Any misuse or fraudulent activities may result in legal action.

3. IP Blacklisting:

We reserve the right to blacklist any IP involved in spam, illegal activities, or any actions that harm our business. IP owners can request removal from the blacklist by providing necessary information or documentation. By using our services, you agree to abide by these terms and conditions and our Privacy Policy. If you do not agree with these terms, please do not use our services. If you have any questions or concerns about our Privacy Policy or Terms and Conditions, please contact us at [email protected].

Last Updated: 22.102.23

Thank you for choosing Nilasa!